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Greg Huber and Shant Mnatsakanyan are so helpful and knowledgeable. I leased my first hybrid car and had so many questions. They both walked me through everything. All of my questions were answered and I could not be more pleased with my new car. I highly recommend contacting Greg and Shant at Bob Smith BMW for your next car!
Elham was amazing. She made the experience exceptional, followed up immediately with texts and emails and I’m super happy with my X5. Paul was super at closing the deal with terms we liked. We acquired three new vehicles this month, and this will be our go to BMW dealer for future and referring friends.
Shant made our experience very pleasant. He was very knowledgeable with the product and was able to answer all our questions and helped us make the right choice according to our needs. He assisted us in the whole process from the minute we walked into the dealership to driving away in our new car. I would highly recommend him to friends and family.
Hans has been so helpful and patient with the process. He was so welcoming and answered any questions that we had through the process. Thank you Hans!!!
I went into Bob Smith BMW being told that it was the most expensive BMW dealership and that with the current lack of inventory I would never get a good deal. It couldn’t have been further from the truth. Ryan Bosman contacted me via text and I forgot about it for a couple of weeks. Out of curiosity, I stopped by. They had my name on file and said that Ryan would be with me in a minute. I thought, “ oh boy, here it comes …. The 5 hour pitch where you leave feeling like a rung out sponge” BOY WAS ...
Greg Huber and Shant Mnatsakanyan made our recent lease trade in experience excellent. They helped us find a great car and delivered it right to our door. We’ve been leasing our vehicles from Bob Smith for the last 10 years. It’s no surprise we keep going back. Keep up the good work, guys!
Excellent customer service from the sales crew to the finance people.
Elham was fantastic to work with. She was very responsive over email/text and made the process as smooth as can be. I would definitely work with her and Bob Smith BMW again. Thanks!
Greg and Shant were incredibly helpful in getting us the exact car we wanted and in a timely and efficient manner. They went above and beyond for us, we are so appreciative!
We had great experience with Antonia for our first BMW car. He is very helpful and eager to help. His team Chase is the very knowledgeable and patient too.
Bob Smith BMW has been my BMW dealer and service center for the past 6 years. Recently I had the pleasure in meeting Greg Huber and his partner Shant Mnatsakanyan. Greg reached out to me to turn in my '18 BMW X6 lease to order my new '21 BMW X6. From the point I met Greg he has provided exceptional service as I expected from this dealership. Greg assisted me with everything from ordering my new car to disposing of my old car. Greg is very knowledgeable with the BMW ordering process and values the BMW VIP customers with respect. His partner Shant ...
Antonio was great. He was able to find me the right car that was within my budget. We were in and out in only a few hours. Thanks Antonio 🙂
Loved dealing w Greg Huber and Shant when surprising my son w his first car. It was easy and efficient and exactly as promised in all ways. Most importantly, my son loves his new BMW too. Thank u so so so v much. Happiness all the way around! Joanne
I am extremely please with my decision to drive over 60 miles to get my 2021 BMW 330i at Bob Smith BMW. Greg and Shant were excellent! The best car buying experience I’ve ever had, literally in and out the door in less than 2 hours. They made everything very easy to understand, no surprises. I would definitely recommend anyone looking to get a new car to consider Bob Smith BMW and ask for Greg!
Had the best car buying experience at Bob Smith’s BMW! Nancy was easy to work with and responsive. Highly recommend Bob’s to anyone looking for a BMW even if it’s a little drive. It’s all about customer experience when it comes to loyalty! Thank you to Nancy and the team.
This is the second car I have purchased from Bob Smith BMW. I was referred to Greg and Shant by my old salesman who had retired. Greg helped to get me a good deal and was very helpful. The process was quick and seamless. Very happy with the service and my new car!
All I can say is thank goodness for Greg Huber and his partner Shant Mnatsakanyan. I thought I wanted a sports package in a new 5 series. But I guess I'm not as sporty as I think. After realizing the car was not right for me, Greg and Shant quickly found another 5 series for me with a very comfortable suspension, processed the paperwork with Scott Richards in finance, got the car detailed and got me back on the road the same afternoon. I'm so grateful for their help and patience. It was by far one of the best experiences ...
Greg Huber was very attentive in understanding our needs and advised us on all the options that could work for us. We felt very informed and comfortable in making our choices. The service was excellent, and Greg is a pleasure to work with. We will certainly be coming back.
Nancy made my lease super easy. The entire staff was very friendly especially her Italian boss. Total positive vibes, will definitely get my next car from them.
I have been coming to Bob Smith for years and all I can say is Greg Huber is such a pleasure to buy cars from.. his knowledge and easy going personality hits all the boxes on who I want to deal with when purchasing a bmw. Ask for greg when u get there, you can’t get a better guy to work with!!!! P. Wood
Bob Smith BMW and Greg Huber are my go-to for all my BMW needs. Greg and his team are consistently reliable, honest, efficient and just fun to work with!! Highly recommended.
Miklos Forgo was great. He is very knowledgeable about Mini Coopers and went the extra mile to make sure I was satisfied. Greg Huber also was helpful regarding finding information from the parts department for me.
Greg and Shant were a pleasure to work with. They gave me the best deal and went above and beyond to make the process seamless.
Our experience getting our BMW with Greg Huber was excellent. We have been a loyal customer of Bob Smith BMW for 20 years because of the great service. It takes a lot to impress us, and we were impressed.
I cannot speak more highly of Nasir Khan and Justin De Leon at Bob Smith BMW. I was a first time BMW buyer, and both of these gentlemen made the experience completely easy and seamless. I was truly impressed by their exceptional service and look forward to buying from them again in the future.
It is with sincere gratitude that I thank Andrew Synesiou and Matt Forutan for their exceptional service. They are committed to the customer and make a huge effort in ensuring the customer gets what they want. I could not be happier with my BMW 330i, I look forward to purchasing from them in the future.
My experience buying a certified bmw from Nancy Camacho was excellent. She helped me with every aspect of buying the car and having it shipped to me out of state.
I lease a lot of cars and Greg is BY FAR the best. Just a good all around guy. He is very good at what he does and always puts the customers first. He gives great advice and has a ton of knowledge in this industry which is great!! I highly highly recommend Greg and his team at Bob Smith BMW!
This is a class A dealership. Anne Boland and Portfolio Sales Manager are top notch. I contacted them on a Friday evening advising them that I wanted to lease a new 2021 330i premium package vehicle. Greg was in touch me the next morning and we remotely nailed down an agreement that day. The car was delivered to me and I signed all documents in the comfort of my home. Painless and no game playing (who has time for that?). I would recommend this team to anyone in the market to purchase or lease a BMW vehicle. Much xxxxxxto Bob Smith ...
Greg is a amazing person. Also Sean too. He helped me get the job done. I will never go anywhere else but bob smith even I live in Irvine. My second car from him and both amazing deal and got me approved. Greg your the best. Talk to you soon. I love my new m2. Thank you 🙏
Could not speak more highly of Greg Huber and Bob Smith BMW. Long time customer and for good reason! Greg is stellar on every front!
Excellent experience and Highly recommend visiting Bob Smith BMW.....Calm, cool, and collective transaction. Love my CAR! Ask for GREG HUBER.!...No pressure and no push... Very knowledgeable and got me what I wanted. Started two months before and I was NOT bombarded by calls (which I really appreciated)...Greg was ready when I was..Extremely happy with my lease and the car I got. He even helped facilitate my easy Audi return - never Audi again.... I've had BMW's before and never looking back again.... Thank you Greg!
Have leased many cars from Bob Smith BMW over the past 2 decades. We always have a great experience. I highly recommend Greg Huber. He is professional and easy to work with and always gets me what I'm looking for in a car.
Great experience everytime with Greg Huber and the team. I've purchased multiple BMW's here and will contact Greg in the future. Thank you for the excellent service. Jeff T.
Love Bob Smith BMW been dealing with them for 20 years wouldn't go anywhere else Greg Huber for 10 years always gets me exactly what I want and his Partner Shant truly great guys love my new car
Amir was exceptional during the purchase of my X6M competition. I highly recommend his services. He took time to negotiate for me. He was patient and knowledgeable.
Antonio was amazing, will definitely use him next time, So patient and knowledgeable. Thank you again I love my x5 wooohooo Thank you so much.
Antonio was great to work with! The process was super quick and he was very attentive. Look forward to working with him again in the near future. Would highly recommend to anyone. Thanks again.
Great experience, I could not have asked for a better sales Manager, Amir was fabulous! There where many variables that he had to work with, and I feel that he made all of them work in my favor!
We really had a great 530i buying experience at Bob Smith. Ryan our sales guy was awesome. The deal was great, I would highly recommend giving these guys a shot at your business
Just an amazing dealership - after using other dealerships much closer to me. I have purchased 4 cars because of Greg Huber, through the internet fleet sales, who gives me the straight answers with no pricing nonsense. I go back there over and again for service, driving 45 minutes, because I trust the team. Now my husband purchased his first BMW and is VERY happy. Greg, once again, does it right.
It was time for a new car so I made an appointment with Cole at Bob Smith BMW in Calabasas. All I can say is WOW! A first class experience from start to finish. Friendly, extremely knowledgeable and incredibly fair. I can’t say enough. As buying a car for me has always been a stressful experience, not anymore.
I wanted to purchase a CPO 530e and Cole from Bob Smith BMW was absolutely phenomenal. He was responsive, thorough and kept me in the loop throughout the entire process. He explained everything over the phone and via text/email. He then confirmed all of the information again in-person during the final purchase walk through and test-drive. He never pressured us to buy the vehicle and offered his thoughts and insights. I would highly recommend asking for Cole!
I came in looking for a specific car and price range and Ryan Bosman was so helpful. He made himself available for all our needs whenever we needed him. He made sure the car I purchased was in perfect condition and even noticed a defect himself and had it fixed before I picked the car up. I would definitely refer him to other potential buyers like myself.
What a nice guy Ryan Bosman is, sales dept. Very low key, & very professional! He clearly understood what we were looking for, and the price range we needed to be in. He hit the target! Thank you Ryan & Bob Smith BMW, Anthony & Nancy 👍🏻
Amir was very helpful, responsive and found us a great deal on a new X3. Also, he completed the purchase quickly. We are happy with our new X3. Thanks.
I was treated amazingly!! It’s my second car I bought from bob Smith Greg Huber is a great person and salesman. Megan was also great and I think she loved my advice:-)
I had to trade in my sexy 640I convertible for a “Grandma car”. Amir was so much fun to work with and helped me get the coolest, X6. He was willing to work with us to make sure I was happy with the car and my husband was happy with the price. The entire dealership was terrific, from Scott in finance to my latte. A great experience! I will also be using their service department.
"Amazing team" - Lily Z Cole VanDeWoestyne from sales dept and Scott Richards from finance dept, and many other staff are professional, consistent and committed to getting you where you need to be. We had a fantastic experience working with them here. Highly recommended!
Thanks to Cole V., I’m loving my new X1 S. From the fist hello, Cole’s patience, attentiveness & enthusiasm made the entire process easy & pleasurable! I’ve already recommended Cole to a friend. With his kindness, sense of humor & knowledge, Scott in finance helped me get the best plan for my budget.
Amir was tenacious finding my X5 xDrive (wasn’t in stock). He even shared his personal snacks and tea! Cristy was awesome too! Great experience overall!
Great sales, service and all around team! Solid deals on leases as well as providing incredible help with parts and accessories for the new car!
Great dealership to deal with. I was helped by Amir. What a super guy. No pressure and very helpful. I just ordered a car from Amir. He’s a great guy to buy a car from.
Amir did a stellar job delivering my car as ordered, price and amenities as promised. He is polished and knowledgeable in his product as well a strong communicator in the arrival time process. I have bought at least 8 or 9 BMWs, all from a different dealership. I can’t recall any purchase being as straightforward and well managed as this one with Amir. Cameron, who demonstrates the working order at purchase is also outstanding in his field. Patient, thorough and beyond knowledgeable in his product. Combining these two is a home run for this dealership. They raise the bar for their ...
We are happy with our purchase. Amir, Cole and Mike took the extra mile to help us, we would definitely purchase again from Bob Smith BMW.
Rey Silva was very helpful and got the job done efficiently! Excellent customer service! The whole process was simple! Rey Silva was professional and honest.
Awesome customer service from Greg Huber and Shant Mnatsakanyan Greg went the extra mile to get me what I was looking for. Both of them was attentive, friendly and available. I would highly recommended them and this dealership. The process was smooth and stress-free and the follow up has been the best. Shant was awesome and patient with me in taking the time to explain all the features. I absolutely love my car! Thank you Greg and Shant!
Rey Silva did everything to make my service experience as perfect as could be, from the moment I walked into the dealership, until I drove the perfectly fixed car home.
Rob Thompsen is Awesome he takes care of your BMW. He let's you know what it will need and how long it will take.
They did a fantastic job regarding my lease return 330 I. I have been with them over 30 years and have never has any issues!!!!
I had an appointment at Bob Smith BMW to get my regular oil change service at Bob Smith BMW on 10/21/19. My appointment was with service representative Rob Meyer at 3:00PM. Unfortunately, I was coming from West Los Angeles, and there was heavy traffic on the 405, and I got to the dealership at around 4:00PM. The last thing I wanted to do after sitting in traffic for an hour and a half was to wait for paperwork to be processed to turn in my car for service, but Rob was a super star. He got the paperwork processed and completed in 5 ...
My brand new BMW purchased from Bob Smith (I dealt with the AMAZING Nasir Khan and Matt Smith) needed service. My Service Advisor was Rey Silva. Rey was awesome! Rey was attentive, kind, friendly, informed and got my car in and out as fast as possible, and while my car was there...his communication was perfect. Bob Smith BMW is the absolute BEST!!!! If they are not your local dealer, they are worth any drive! A+ all the way! Thank you, Adam J.
Justin's and Nasir's kindness, knowledge, availability, and patience helped to make this the easiest car buying experience my husband and I have had. I never felt pressured in the 5 times I was there to test and re-test drive various vehicles. They knew I was looking on the internet as well and always remained professional, took as much time as I needed, answered every question we had, and led us to the best possible deal I could find on the car I wanted in the entire country; and I DID look everywhere on all the search engines to find ...
Excellent experience! The service I got on October 2 was great and beyond my expectation. Thank you for professionalism and courteous environment. I highly recommended this center to my friends and family.
I've always thought highly of Bob Smith BMW, and am happy to have gotten in/out on Thursday, 9/19/19, quickly. However, I'm most disappointed that the tech discourteously spilled oil all over my engine without cleaning it up. I spent $100+ to have the engine cleaned just a few days before, added a quart of oil the day before stopping by the dealership, and had to have the engine re-cleaned after leaving the dealership. Most disappointing.
I live 45 minutes away and don't mind the drive because of the amazing service and friendly associates at this dealership. They really care! Thank you again!
Matt Smith, Campbell , Nick and Karen made my experience a breeze. Everyone was very professional! I asked many, many questions because this is my first BMW and they sat and answered all of my questions. With patience. Thank you
The past three years with Bob Smith's service department have been great, with everyone providing above and beyond customer service. Rob Meyer has been incredibly helpful, friendly and responsive.
Nobody likes haggling over a new car. Ryan did his best to make me feel comfortable. He offered me pizza, water, cookie, and cookies while I was there. BMW financing offered me a better rate than my own bank. I would buy another car from them.
I have been consistently impressed by everyone whom I’ve met at Bob Smith BMW, from purchases — including my latest, an i3 with range extender — to service visits. My most-recent connection was for service to my i3. Their service people are professional, efficient and always return the car cleaned and ready to go, with everything handled.
I recently leased a new car from this dealership through the internet sales department. After going through other BMW (and Audi) dealerships who were not being forthcoming in prices and often times playing games and gimmicks, it was a pleasure to deal with Ryan Bosman, the internet sales manager at Bob Smith BMW. He was very honest, reasonable in pricing, and a pleasure to deal with during the entire quick and easy transaction. I leased the vehicle and understood all the terms and exact details before going into the dealership, so everything was transparent before having to make the trip ...
My lease was up and I was in the market for a new car. I found an X5 CPO that I really liked and scheduled a test drive. I liked the car and after researching the vehicle and options on KBB determined that it was a good value. I went back the next day and made the purchase. The entire thing was wrapped up in about an hour. Great experience.
From the sales team, to service department, Bob Smith BMW has always help me with my needs with polite smiles. I've purchased many cars from different dealerships in my life. Only here did I come back over and over because I trust them on their words and their work. And you bet I recommend them to anyone I speak to that is looking for a vehicle or having their BMW serviced.
I have been shopping for a few months for a 428I convertible COP. I called on a few internet advertisements and was shocked to find how short and rude some of these BMW dealers sale-people can be. This purchase is my 6th BMW purchase. When I called Bob Smith BMW and spoke with Ryan Amico Sales Manager. He answered all my questions about the car in detail. He was very polite, attentive and kind. When I asked him if we could work on the price of the car he was respectful and willing to work a deal. I can't ...
Great customer service by Marc and Paul. Love the Car! Thank You for all the service and great customer service from sales to finance. Everything went very smooth.
Amazing service from Paul Simms, Kurt C, and Catherine the service Manager. Friendly and takes car of everything on time and effective. Highly recommended, outstanding service every time.
!st time was in 1974 for a Porsche at Bob Smith in Hollywood, and I still go to Bob Smith for 3 current BMW's. Yes, it's more expensive than domestics and many Asian Brands, but my service is always correct and there is nothing to complain about.
I have been coming here for years to service all of my BMW's, the following is my overall observation after more than 5 BMW's being serviced with Bob Smith. 1)Wait is too long avg. 1/2 hour to get checked in. 2) No shuttle service on the weekends (out of luck if you do not have a loaner) 3) Their advisers are superb and the main reason why I keep coming back
My thanks to Hans, Lorelei, Amir and my buddy Tiger... You got me into another "dream" car. With the remodeling and all employees in a small area, I had the unique experience of seeing the commendatory and respect the employees have for each other.
I bought a 528I from Bob Smith. I am buyer from Michigan and shipped the car back to Michigan. Sales Manager Nasir is a nice person to help me do all the out state sales paper work and contact a professional car shipping for me. Although I didn't receive the second key when the shipping truck come my home. The second key lost when shipping the car. I contact Mr. Nasir at once and he helped me pair a new key in the end. I am satisfied with the solution in the end and highly recommend people contact Sales ...
I had to bring my car in for a significant warranty repair and a couple of recalls. After speaking to Rob I brought it in for the service and everything went smoothly. A rental car was provided and I heard from Rob a day later to give me an update and a few days later to tell me the car was ready. All of the work had been carried out as expected, with all the details as to what had been done, and my car was clean when it was brought out for me.
CHRISTINA LANGOSH IS MY SERVICE COORDINATOR. SHE ALWAYS RESPONDS QUICKLY AND PROFESSIONALLY. SHE TOOK CARE OF MY CAR, THE LOANER, AND THE REPAIRS IN A TIMELY MANNER. MY CAR WAS RETURNED WITH ALL REPAIRS DONE AND THE CAR WAS IN EXCELLENT WORKING ORDER. I KNOW I CAN ALWAYS COUNT ON THIS OUTSTANDING YOUNG LADY AND HER SERVICE DEPARTMENT!!!!
the salesman Justin and his manager were extremely, nice, gave us the best deal and we left the dealership with a new car in under 3 hours! amazing team with fast service.
Everything was great. Brian's always is a big help. It's a pleasure to get my car Serviced here. Thanks for running a great shop
Hans and Lorelai were the most professional managers I have ever worked with. Amazing service. I had visited other dealers prior for 3 days and interested in getting an BMW I3. They put an amazing package deal for me. I highly recommend this. 10 Stars if I could !
Found an amazing deal on an Executive Demo 5 Series GT at Bob Smith and John Burch guided me through a painless and seamless transaction. He is a true professional who loves what he does and respects his customers. The entire dealership is staffed with helpful friendly people and the car shopping process is a true pleasure there. Highly recommend both John and Bob Smith.
Great customer service by Mr.Ash and the entire team! My car runs perfectly now thanks to Calabasas BMW! I would definitely recommend this dealership to any family member or friend.
It was comfortable time even if i was nervous about car deal. He was very straight forward to deal but same time he didn't forget about providing comfortness. It was a pleasant time for me. Thank you
I always use Bob Smith for leasing a car because they are very nice to us,treat us with respect and always give us a fair deal.This is our ninth BMW we have gotten from them.I will continue to do business with them.
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