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What you need to know.

Help Protect your BMW for the road ahead.

A member of the Bob Smith team, or a customer care representative from BMW may have contacted you recently about your BMW Coverage on your vehicle.

We have a few options for you that we want to make you aware of to help protect your Ultimate Driving Machine©.

Extended Service Contracts

Repairs to any vehicle over time are a certainty. It’s always best to plan ahead to avoid unexpected vehicle repair expenses. Bob Smith has a few different options for you.

Our plans include Roadside Assistance and \Trip Interruption Coverage. Here is a quick guide to some of the options that may be available to you.

Reserve

Our highest level of coverage.

An exclusionary policy covering all components on your
vehicle except items considered normal maintenance by the
manufacturer. The following items are not covered

Estate

Includes Sterling & Powertrain coverages, plus

Front/Rear Suspension Group

Enhanced Electrical Group

Hybrid/Electric Vehicle Group

Hybrid/Electric Vehicle Battery

Sterling

Includes Powertrain coverages, plus

Power Steering Group

Air Conditioning Group

Cooling Group

Electrical Group

Powertrain

Our basic coverage

Engine Group

Turbocharger/Supercharger

Transmission, Transaxle & Transfer Case (4×4/AWD)

Drive Axle Group (Front or Rear)

Hybrid/Electric Vehicle Group

Seals & Gaskets

Suspension/Tire/Wheel Modifications

Warranty Remaining Option

TERMS AND PROVISIONS

These are general coverage descriptions. Please refer to the service contract for complete terms and provisions. Model years >20 years old are not eligible for Estate or Reserve coverage plans.


Roadside Assistance

If your BMW happens to break down, our Roadside Assistance team won’t leave you stranded. Our team will arrange to have your BMW towed to the nearest BMW Dealer or qualified repair facility within a 150-mile radius. The roadside assistance team will be available to you 24/7.

Most BMWs do not have spare tires, instead, they are equipped with run-flat tires (some performance BMW models may not have run-flat tires). Check with your tire manufacturer to find out your specific tire OEM recommendations. Some run-flat tires may go 50 miles (80km) at a speed of less than 50 MPH (80 km/h) on a flat tire.

In the event, your vehicle is not safe to drive, or if you simply want to get your BMW to a BMW Service Center to have the tires replaced a member of our roadside assistance team will make the arrangements to have your vehicle towed to the nearest service center.

Also, included with your extended service contract are emergency fuel delivery service, battery jump service, Key Lockout Service, Rental Car, and Trip Interruption coverage. Our Finance and Insurance team is available to answer any questions you may have or provide cost estimates for any level of service you may need.

Questions & Answers

  1. What is the cost of an extended warranty?

    It depends on the model, mileage currently on the car, as well what term of coverage you want, and how comprehensive the policy you need. It can range from several thousand dollars to over $10,000 for some models like BMW M3 Competition Editions.

  2. Do you have a payment plan?

    We have several options to help you pay for extended warranties and maintenance plans. You can text the word “BMW” to 98415 to learn more.

  3. What is the deductible?

    We have options ranging from $0 to $100 with an option for a disappearing deductible if you are a repeat service customer to Bob Smith BMW.

  4. What is the difference between warranty and maintenance?

    A service plan is a separate policy from your BMW New car warranty. A BMW maintenance plan includes all the benefits of a service plan, but also adds protection for replacement and repair of various wear and tear parts

  5. What is covered?

    Depending on the policy you choose you can pick options that cover your basic powertrain, or select coverage that closely mirrors your new car warranty with a few exceptions.

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24500 Calabasas Road, Calabasas, CA, 91302
Bob Smith BMW 34.149343, -118.6612678.